Club21.com

General Terms and Conditions:

1. Unless otherwise specified, the offers are valid on on September 9 to 18, 2025 and October 10 to 19, 2025 (both dates inclusive) or when the Offer (as defined in Clause 18) quota hereof is reached, whichever is earlier (“Promotion Period”).
2. Unless otherwise specified, this promotion applies to cardholders ("Cardholders") of of Citi Credit Cards/ Debit Cards issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards"), who are also Club21.com members ("Cardholders"). COMO PTE. LTD. (“Merchant”) may reject an Eligible Card if its payment system cannot handle any of the Eligible Card type(s). Please contact the Merchant for details.
3. Unless otherwise specified, Cardholders are required to state their intention to enjoy the offer(s) to the respective merchant prior to payment and settle the whole payment by respective Eligible Cards in order to enjoy the offer(s) from the Merchant.
4. Citibank will determine the eligibility of Cardholders to participate in this promotion, as well as the eligibility of the transactions based on Citibank's records.
5. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the offers were awarded, Citibank reserves the right to deduct from the Cardholder’s credit card account or bank account linked to the relevant debit card the equivalent amount of the offers without prior notice.
6. Cardholders’ credit card accounts and or bank accounts must be valid and with good record during the promotion period and the fulfillment period in order to be eligible to receive the offers, otherwise Citibank reserves the right to forfeit the offers without prior notice.
7. Cardholders must keep and submit the relevant original credit card sales slips and/or other documents in respect of the transaction for inspection upon request by Citibank. All documents submitted to Citibank will not be returned.
8. Unless otherwise specified, the offers cannot be used to settle delivery fee, cannot be used in conjunction with other special promotions, promo code discounts offered by the Merchant, or promotional coupons, nor be transferred or exchanged for cash or other offers.
9. The promotions, products and services mentioned in the referenced document are not offered to individuals residing in the European Union, European Economic Area, Switzerland, Guernsey and Jersey, Monaco, San Marino, Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The referenced document is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the promotions, products and services mentioned therein to such individuals.
10. Availability of the offers is subject to offer or service availability, account status checking and final acceptance by Citibank and the Merchant at their absolute discretion. Photos, product specifications and prices are for reference only.
11. Citibank shall not be responsible for any matters in relation to the related products or services. The Merchant is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services. Please inquire the details with the Merchant.
12. Cardholders shall be deemed to have accepted any risks and liabilities in whatsoever nature associated with the products/ services/ auxiliary services supplied by the Merchant, and shall waive any claim against Citibank in relation to such risks and liabilities when Cardholders make the relevant transactions.
13. Citibank and the Merchant reserve the right to amend the terms and conditions without prior notice.
14. All matters and disputes are subject to the final decision of Citibank and the Merchant.
15. Other terms and conditions apply, please inquire the details with the Merchant.
16. In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

“Citi Double Day Offer” Terms & Conditions:

17. The offer (“Offer”) is applicable to Club21.com only.
18. During the promotion period, Cardholders can enjoy 20% off discount and monthly exclusive offer with Eligible Card and must successfully enter the designated promotion code (“Promo Code”) for each month at the checkout page and also enjoy the exclusive offer of each month. Offers are as follows: 1) Cardholders enter Promo Code “CTHK88” to enjoy 20% off in August and get HK$388 e-giftcard by spending upon HK$3,088; 2) Cardholders enter Promo code “CTHK99” to enjoy 20% off in September and get HK199 e-giftcard for any order with no minimum spend and 3) Cardholders enter Promo code “CTHK1010” to enjoy 20% off in October and get HK$310 e-giftcard by spending upon HK$3,100.
19. The Offer is subject to change from time to time. For the eligible product(s), information shown on Club21.com shall prevail. Please refer to the Merchant for details.
20. Quota of the Offer is limited and only available while the quota lasts on a first-come-first-served basis with no further notice. Upon the quota is reached, Quota full message will be shown on Club21.com. The Offer is subject to product availability and the Merchant reserves the right to cancel and refund the order depends on product availability.
21. Offer is subject to relevant terms and conditions; the Merchant reserves the right to change the duration, terms, and conditions without prior notice.