Quality Healthcare

General Terms & Conditions:

1. The promotion period is from July 1 to August 31, 2025 (“Promotion Period”). Offers at Quality Healthcare (the “Merchant”) is only applicable to selected items (the “Offers”).
2. Unless otherwise specified, the promotion applies to cardholders of Citi Credit Cards issued by Citibank (Hong Kong) Limited (“Eligible Cards”) (“Cardholders”). The Merchant may reject an Eligible Card if their payment system cannot handle some of the Eligible Card type, please contact the respective Merchant for details.
3. Unless otherwise specified, Cardholders are required to state their intention to enjoy the offer(s) to the respective merchant prior to payment and settle the whole payment by respective Eligible Cards in order to enjoy the offer(s) from the respective merchant.
4. A "Single Net Transaction" applies to the final amount of a single transaction after deduction of all applicable discounts, reductions, cash rebate and value of gift vouchers. For the avoidance of doubt, the promotion is not applicable to the following types of transactions: payment of shipping fees, purchase of e-Gift Vouchers, any transactions that are subject to unposted/ falsified/ cancelled/return of goods and/or refund; all fund transfers, or any other payment transactions as specified by Citibank from time to time; all payment via eWallet or third party payment applications/ platforms (include but not limited to Payme, Apple Pay, Google Pay, Samsung Pay, WeChat Pay and AlipayHK); or any other type of transaction as determined by Citibank from time to time.
5. Citibank will determine the eligibility of Cardholders to participate in this promotion, as well as the eligibility of the transactions based on Citibank's records.
6. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the offers were awarded, Citibank reserves the right to deduct from the Cardholder’s credit card account or bank account linked to the relevant debit card the equivalent amount of the offers without prior notice.
7. Cardholders’ credit card accounts and or bank accounts must be valid and with good record during the promotion period and the fulfillment period in order to be eligible to receive the offers, otherwise Citibank reserves the right to forfeit the offers without prior notice.
8. Cardholders must keep and submit the relevant original credit card sales slips and/or other documents in respect of the transaction for inspection upon request by Citibank. All documents submitted to Citibank will not be returned.
9. Unless otherwise specified, the offers cannot be used to settle delivery fee, cannot be used in conjunction with other special promotions, promo code discounts offered by the Merchant, or promotional coupons, nor be transferred or exchanged for cash or other offers.
10. The promotions, products and services mentioned in the referenced document are not offered to individuals residing in the European Union, European Economic Area, Switzerland, Guernsey and Jersey, Monaco, San Marino, Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The referenced document is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the promotions, products and services mentioned therein to such individuals.
11. Availability of the offers is subject to offer or service availability, account status checking and final acceptance by Citibank and the Merchant at their absolute discretion. Photos, product specifications and prices are for reference only.
12. Citibank shall not be responsible for any matters in relation to the related products or services. The Merchant is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services. Please inquire the details with the Merchant.
13. Cardholders shall be deemed to have accepted any risks and liabilities in whatsoever nature associated with the products/ services/ auxiliary services supplied by the Merchant, and shall waive any claim against Citibank in relation to such risks and liabilities when Cardholders make the relevant transactions.
14. Citibank and the Merchant reserve the right to amend the terms and conditions without prior notice.
15. All matters and disputes are subject to the final decision of Citibank and the Merchant.
16. Other terms and conditions apply, please inquire the details with the Merchant.
17. In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

Special Terms and Conditions:
Age-based Check-ups:
1. Advanced booking is required. Please call 8100 8138 or WhatsApp 8301 8301 for reservations or more details.
2. The above check-up plans must be completed on or before 30 September 2025.
3. The above check-up plans are available at designated Quality HealthCare Physical Check-up Centres.
4. Customers must present their identification document on the appointment day for verification.
5. For purchase on QHMS e-Shop only: Customers must present their order confirmation letter (printed or e-version) on the appointment day for verification.
6. The above plans are applicable only to people aged 18 or above.
7. Terms and conditions for each health and wellness product may vary. Please review the product details and its terms & conditions in the relevant product link in QHMS e-Shop and assess whether the product is suitable for your health and medical needs.
8. Customers are advised to have post check-up consultation with doctor for report analysis, interpretation and explanation, and recommendation of necessary follow-up and/or referral actions.
9. The code ‘First 6-digit of Citi Credit Card+CITI2025’ must be entered before check-out to enjoy the QHMS eShop offers.
10. This offer cannot be used in conjunction with any other privilege offers or QHMS family card and cannot be exchanged for cash or other products.
11. No amendment or refund to the plan ordered is allowed once payment is confirmed. All services cannot be resold, transferred, or used for commercial purposes without explicit written consent of Quality HealthCare Medical Services Limited .
12. Should any dispute arise, the decision of Quality HealthCare Medical Services Limited shall be final.
13. If there is any inconsistency or ambiguity between the English and Chinese versions of these Remarks, the English version shall apply and prevail.

Thematic Health Screening:
1. Advanced booking is required. Please call 8100 8138 or WhatsApp 8301 8301 for reservations or more details.
2. The above check-up plans must be completed on or before 30 September 2025.
3. The above check-up plans are available at designated Quality HealthCare Physical Check-up Centres.
4. Customers must present their identification document on the appointment day for verification.
5. For purchase on QHMS e-Shop only: Customers must present their order confirmation letter (printed or e-version) on the appointment day for verification.
6. The above plans are applicable only to people aged 18 or above.
7. Terms and conditions for each health and wellness product may vary. Please review the product details and its terms & conditions in the relevant product link in QHMS e-Shop and assess whether the product is suitable for your health and medical needs.
8. Customers are advised to have post check-up consultation with doctor for report analysis, interpretation and explanation, and recommendation of necessary follow-up and/or referral actions.
9. The code ‘First 6-digit of Citi Credit Card+CITI2025’ must be entered before check-out to enjoy the QHMS eShop offers.
10. This offer cannot be used in conjunction with any other privilege offers or QHMS family card and cannot be exchanged for cash or other products.
11. No amendment or refund to the plan ordered is allowed once payment is confirmed. All services cannot be resold, transferred, or used for commercial purposes without explicit written consent of Quality HealthCare Medical Service Limited.
12. Should any dispute arise, the decision of Quality HealthCare Medical Services Limited shall be final.
13. If there is any inconsistency or ambiguity between the English and Chinese versions of these Remarks, the English version shall apply and prevail.

Selected Single Screening:
1. Advanced booking is required. Please call 8100 8138 or WhatsApp 8301 8301 for reservations or more details.
2. The above check-up plans must be completed on or before 30 September 2025.
3. The above check-up plans are available at designated Quality HealthCare Physical Check-up Centres.
4. Customers must present their identification document on the appointment day for verification.
5. For purchase on QHMS e-Shop only: Customers must present their order confirmation letter (printed or e-version) on the appointment day for verification.
6. The above plans are applicable only to people aged 18 or above.
7. Terms and conditions for each health and wellness product may vary. Please review the product details and its terms & conditions in the relevant product link in QHMS e-Shop and assess whether the product is suitable for your health and medical needs.
8. Customers are advised to have post check-up consultation with doctor for report analysis, interpretation and explanation, and recommendation of necessary follow-up and/or referral actions.
9. The code ‘First 6-digit of Citi Credit Card+CITI2025’ must be entered before check-out to enjoy the QHMS eShop offers.
10. This offer cannot be used in conjunction with any other privilege offers or QHMS family card and cannot be exchanged for cash or other products.
11. No amendment or refund to the plan ordered is allowed once payment is confirmed. All services cannot be resold, transferred, or used for commercial purposes without explicit written consent of Quality HealthCare Medical Service Limited.
12. Should any dispute arise, the decision of Quality HealthCare Medical Services Limited shall be final.
13. If there is any inconsistency or ambiguity between the English and Chinese versions of these Remarks, the English version shall apply and prevail.