The Fullerton Ocean Park Hotel

Terms and conditions

1. Unless otherwise specified, the promotion applies to cardholders of Citibank Debit Cards with Citigold and Citi Private Client accounts issued by Citibank (Hong Kong) Limited (“Citibank”) (""Eligible Cards"")(""Cardholders""). The Fullerton Ocean Park Hotel Hong Kong (“Merchant”) may reject an Eligible Card if their payment system cannot handle some of the Eligible Card type, please contact the Merchant for details. 
2. Unless otherwise specified, Cardholders are required to state their intention to enjoy the offer(s) to the respective merchant prior to payment and settle the whole payment by respective Eligible Cards to enjoy the offer(s). 
3. Unless otherwise specified, Cardholders are required to input designated promo code prior to payment (if applicable) and settle the whole payment by respective Eligible Cards in order to enjoy the offer(s) from the respective merchant. Citibank is not liable for and will not indemnify for the failure of using the promo code as it has expired; is invalid or cancelled; its quota has been used up; fails to be used; or fails to be used due to technical factors; and any other possible reasons. 
4. Unless otherwise specified, 10% service charge and tea & condiments (if applicable) are not included in the Offer and will be charged based on original price and borne by Cardholders. 
5. Unless otherwise specified, the offers cannot be used in conjunction with other special promotions, discounts or promotional coupons, nor be transferred or exchanged for cash or other offers. 
6. Availability of the offers is subject to offer or service availability, account status checking and final acceptance by Citibank and the respective merchants' absolute discretion. Photos, product specifications and prices are for reference only. 
7. Citibank shall not be responsible for any matters in relation to the related products or services. The respective merchants are solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services. 
8. Citibank and the respective merchants reserve the right to suspend, amend and/or terminate the offer(s) and change these Terms and Conditions from time to time without prior notice. Citibank and the respective merchant accept no liability for such suspension, amendment and/or termination. 
9. All matters and disputes are subject to the final decision of Citibank and the respective merchants. 
10. In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail. If there is any discrepancy between the promotional materials and these Terms and Conditions, these Terms and Conditions shall apply and prevail. 11. Other Terms and Conditions apply, please inquire the details with the respective merchants. 
12. (a) The referenced document/these materials provide information about, and access to accounts and financial services provided by Citibank (Hong Kong) Limited and/or Citibank, N.A. Hong Kong Branch in Hong Kong. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals residing outside of Hong Kong. This reference document/these materials are not intended for distribution to, or use by, any person in any country where such distribution or use would be contrary to local law or regulation, and none of the services or investments or offers referred to in this referenced document/these materials are available to persons resident in any country where the provision of such services or investments or offers would be contrary to local law or regulation. (c) Without prejudice to the generality of sub-clause (a), the Promotion/Offer is not applicable to: 
i. Individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man, United Kingdom, Brazil, New Zealand, Jamaica, Ecuador, Sri Lanka, Peru, Turkey, United Arab Emirates, and Bangladesh; 
ii. Individuals with permanent residency in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man, and United Kingdom. 
13. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which any offer was awarded, Citibank reserves the right to cancel or reverse the offer/award without prior notice. 
14. No person other than Citibank and eligible Cardholders will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of these terms and conditions. 
15. These terms and conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Special Terms and Conditions: 
16. Unless otherwise specified, the promotion period is from May 29 until September 30, 2026 (both dates inclusive) (""Promotion Period""). 
17. During the Promotion Period, cardholder of Eligible Cards can enjoy below dining offers at Lighthouse Cafe , Lighthouse Lounge and JADE within The Fullerton Ocean Park Hotel Hong Kong, upon settling the payment in full with Eligible Cards(“Offer 1”). 
i. One complimentary bottle of house red or white wine upon 4-person dining 
ii. Free parking for up to 3 hours for dine-in 
18. During the Promotion Period, cardholder of Eligible Cards can book the complimentary breakfast for two to be enjoyed once per stay upon consecutive 2-nights stay, upon applying the promo code “CITI2026P” and settling the payment in full with Eligible Cards, subject to availability and prior confirmation(“Offer 2”). 
19. Offer 1 is applicable for dine-in only at designated restaurants and lounge of The Fullerton Ocean Park Hotel Hong Kong. 
20. Offer 1 is applicable for a maximum of 12 diners per dining session, including the Cardholder. For groups of 4 or more diners, one complimentary bottle of selected house red or house white wine will be provided per dining session. 
21. Complimentary self-parking for up to 3 hours is offered for dine-in guests at designated restaurants and lounges. To redeem this parking offer, guests must have their parking ticket validated at the restaurant before departure. Any parking duration exceeding 3 hours will be charged at the Hotel’s standard prevailing parking rates, payable upon exit. 
22. Offer 1 is subject to restaurant availability at the time of reservation. Advance reservation is recommended. For enquiries, please contact +852 2166 7408 or email fop.dining@fullertonhotels.com. 
23. Blackout dates apply to Offer 1, inclusive of June 19 & 21, 2026, July 1, 2026, and September 25 – 26, 2026. 
24. Offer 1 is intended for leisure purposes only and cannot be used for private events, banquets, or commercial purposes. 
25. Offer 1 cannot be combined with any other promotions, discounts, offers, or vouchers. 
26. Offer 2 is not applicable to themed rooms and suites. 
27. Reservation must be made at least two (2) days in advance. Advance reservation is required for the buffet breakfast. 
28. Cancellation or amendment is allowed at least 48 hours prior to arrival. In case of a no-show, a charge equivalent to the rate for the whole stay will be incurred for Offer 2. 
29. Cardholders must present the Eligible Card upon check-in and settle the payment with the same card upon check-out for redemption for Offer 2. 
30. Offer 2 is subject to room availability at the time of reservation. For enquiries, please email fop.reservations@fullertonhotels.com. 
31. Offer 2 is not applicable to room service breakfast. Breakfast must be enjoyed at Lighthouse Café, The Fullerton Ocean Park Hotel Hong Kong. 
32. Offer 2 cannot be combined with any other accommodation offers, packages, or discounts.