OpenRice

1. Unless otherwise specified, the Offers’ (as defined in Clause 14 and 28) promotion period is valid from November 18, 2024 to January 12, 2025, both dates inclusive or when the offer quota limit hereof is reached, whichever is earlier ("Promotion Period").
2. Unless otherwise specified, the Offers apply to cardholders of Citi Credit Cards (“Cardholders”) issued by Citibank (Hong Kong) Limited (“Citibank”) (“Eligible Cards”). Openrice Limited (“Merchant”) may reject an Eligible Card if their payment system cannot handle some of the Eligible Card types, please contact the Merchant for details.
3. Cardholders are required to settle payment in full with Eligible Cards during the Promotion Period to enjoy the Offers. For the avoidance of doubt, the promotion is not applicable to the following types of transactions: any transactions that are subject to cancellation, charge-back, return of goods and/or refund; any autopay, unposted transactions or any other payment transactions as specified by Citibank from time to time; all payment via eWallet or third party payment applications/ platforms (include but not limited to Payme, Apple Pay, Google Pay, Samsung Pay, WeChat Pay and Alipay HK), reloads of e-Wallet or Octopus Automatic Add-Value Service; or any other type of transaction as determined by Citibank from time to time.
4. Cardholders must be one of the dining patrons in order to enjoy the Offers.
5. Unless otherwise specified, the Offers are not applicable to banqueting, wedding banquets, VIP rooms, discounted set meal, special promotional item, cigarettes/cigars, tickets/coupons/vouchers, valet parking privileges, delivery service or dates designated by the merchants.
6. Unless otherwise specified, the Offers cannot be used in conjunction with other special promotions, discounts or promotional coupons, nor be transferred or exchanged for cash or other offers.
7. Availability of the Offers are subject to offer or service availability, account status checking and final acceptance by Citibank and the Merchant’s absolute discretion. Photos, product specifications and prices are for reference only.
8. Citibank and the Merchant shall not be responsible for any matters in relation to the related products or services provided by the respective product or service provider(s).
9. Citibank and the Merchant reserve the right to amend the terms and conditions without prior notice.
10. All matters and disputes are subject to the final decision of Citibank and the Merchant.
11. In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.
12. Other terms and conditions apply, please inquire about the details with the Merchant.
13. The promotions, products and services mentioned in the referenced document are not offered to individuals residing in the European Union, European Economic Area, Switzerland, Guernsey and Jersey, Monaco, San Marino, Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The referenced document is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the promotions, products and services mentioned therein to such individuals.


“Citi Credit Card Exclusive: HK$100 instant discount with OpenRice Pay” Terms and Conditions:

14. During the Promotion Period, Cardholders of Eligible Cards can enjoy HK$100 instant discount upon making a Single Net Transaction (as defined in Clause 27) of HK$400 or above on using OpenRice Pay with a registered and Eligible Card at designated restaurants for dine-in, subject to quota availability on a first-come-first-served basis while the quota lasts (“Offer 1”).
15. Each Cardholder can enjoy Offer 1 once on each designated week and for 8 times in total during the whole Promotion Period.
16. For designated restaurants, please visit OpenRice website for details https://www.openrice.com/en/hongkong/openrice-pay?_sUrl=https://s.openrice.com/QrKD0100000https://s.openrice.com/qQrKD0100000.
17. This Offer only applies to OpenRice Pay Service.
18. Cardholders must be an OpenRice member, maintain a valid OpenRice mobile application/ website user account with a valid registered mobile phone number, and register an Eligible Card as the payment method for OpenRice Pay Service.
19. In order to enjoy this Offer, Cardholder is required to use the registered Eligible Card as means of payment before checkout for the transaction.
20. The amount after discount will be displayed prior to payment confirmation; once confirmed, the discount will be applied and deducted instantly.
21. Unless otherwise specified, 10% service charge and tea & condiments (if applicable) are not included in the Offers and will be based on original price.
22. This Offer is only applicable for dine-in. This Offer is not applicable to walk-in takeaway, online takeaway ordering, and order from 3rd party delivery platform.
23. Cardholders can enjoy this Offer once per order.
24. No splitting or combination of bill(s) will be allowed for any of the order.
25. Cardholders need to notice the staff for using the offer upon seating and ordering.
26. Limited quantities of quota are available for each week of this Offer. This Offer promotion period is from November 18, 2024 to January 12, 2025, both dates inclusive, and valid on weekly basis from every Monday to Sunday, promotion weeks include: November 18 to November 24, 2024, November 25 to December 1, 2024, December 2 to December 8, 2024, December 9 to December 15, 2024, December 16 to December 22, 2024, December 23 to December 29, 2024, December 30, 2024 to January 5, 2025 and January 6, 2025 to January 12, 2025. This Offer commences on every Monday and will expire on every Sunday, or when the weekly quota has been used, whichever is earlier ("Promotion Period"). Notice of non-availability will not be provided. For quota status, please enquiry the Merchant.
27. A "Single Net Transaction" refers to the final amount of a single transaction after deduction of all applicable discounts, reductions and value of cash vouchers. Unposted/ cancelled/ refunded/ falsified/ unauthorized transactions are excluded.


“Citi Credit Card Exclusive: Up to HK$80 instant discount with OpenRice Takeaway” Terms and Conditions:

28. On Tuesdays and Thursdays during the Promotion Period, Cardholders of Eligible Cards can enjoy instant discount upon making a designated Single Net Transaction (as defined in Clause 40) using OpenRice Takeaway Services with Eligible Cards to settle the payment in full, subject to daily quota availability and while the quota lasts, on a first-come-first-served basis and advance reservation is required: Enjoy HK$20 instant discount upon making a single net transaction of HK$80 (“Offer 2a”) ; and enjoy HK$80 instant discount upon making a single net transaction of HK$300 (“Offer 2b”).
29. Each Cardholder can enjoy Offer 2a and Offer 2b once on each designated Tuesday or designated Thursday, and enjoy Offer 2a and Offer 2b up to 8 times each during the whole Promotion Period.
30. For designated restaurants, please visit OpenRice website for details
https://www.openrice.com/en/hongkong/restaurants/menu/takeaway?_sUrl=https://s.openrice.com/QrKV00G0000takeAway.
31. Cardholders must be an OpenRice member, maintain a valid OpenRice mobile application user account with a valid registered mobile phone number, and register an Eligible Card as the payment method for OpenRice Takeaway Service.
32. This Offer only applies to OpenRice Takeaway Services and Cardholder has to confirm using the registered Eligible Card as means for payment before checkout.
33. Unless otherwise specified, 10% service charge and tea & condiments (if applicable) are not included in the Offers and will be based on original price.
34. This Offer only applies to OpenRice Takeaway Services. This Offer is not applicable to dine-in, online takeaway ordering, and order from other 3rd party delivery platform.
35. Cardholders can enjoy Offer 2a or Offer 2b once per order.
36. Offer 2a and Offer 2b cannot be enjoyed at the same time.
37. No splitting or combination of bill(s) will be allowed for any of the order.
38. Once the takeout order is cancelled, the discount will be released for the next user to enjoy without any retention or compensation under all circumstances.
39. Limited quantities of quota are available for each day of this Offer. This Offer promotion period is from November 19, 2024 to January 9, 2025, both dates inclusive, and valid on every Tuesday and every Thursday. This Offer commences on every Tuesday and every Thursday and will expire on that Tuesday and that Thursday, or when the daily quota has been used, whichever is earlier ("Promotion Period"). For quota status, please enquiry the Merchant.
40. A "Single Net Transaction" refers to the final amount of a single transaction after deduction of all applicable discounts, reductions and value of cash vouchers. Unposted/ cancelled/ refunded/ falsified/ unauthorized transactions are excluded.