MyProtein

1. Unless otherwise specified, the offers are valid on November 11 to 20, 2025, December 12 to 21, 2025, January 1 to 10, 2026 and 2 February 2 to 11, 2026 (both dates inclusive) or when the Offer (as defined in Clause 18) quota hereof is reached, whichever is earlier (“Promotion Period”).
2. Unless otherwise specified, the promotion is applicable to cardholders of Citi Credit Cards/ Debit Cards issued by Citibank (Hong Kong) Limited (“Citibank”) THG Nutrition Limited (t/a Myprotein)
3. Unless otherwise specified, Cardholders are required to state their intention to enjoy the offer(s) to the respective merchant prior to payment and settle the whole payment by respective Eligible Cards in order to enjoy the offer(s) from the respective merchant.
4. Citibank will determine the eligibility of Cardholders to participate in this promotion, as well as the eligibility of the transactions based on Citibank's records.
5. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the offers were awarded, Citibank reserves the right to deduct from the Cardholder’s credit card account or bank account linked to the relevant debit card the equivalent amount of the offers without prior notice.
6. Cardholders’ credit card accounts and or bank accounts must be valid and with good record during the promotion period and the fulfillment period in order to be eligible to receive the offers, otherwise Citibank reserves the right to forfeit the offers without prior notice.
7. Cardholders must keep and submit the relevant original credit card sales slips and/or other documents in respect of the transaction for inspection upon request by Citibank. All documents submitted to Citibank will not be returned.
8. Unless otherwise specified, the offers cannot be used to settle delivery fee, cannot be used in conjunction with other special promotions, promo code discounts offered by the Merchant, or promotional coupons, nor be transferred or exchanged for cash or other offers.
9. The promotions, products and services mentioned in the referenced document are not offered to individuals residing in the European Union, European Economic Area, Switzerland, Guernsey and Jersey, Monaco, San Marino, Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The referenced document is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the promotions, products and services mentioned therein to such individuals.
10. Availability of the offers is subject to offer or service availability, account status checking and final acceptance by Citibank and the Merchant at their absolute discretion. Photos, product specifications and prices are for reference only.
11. Citibank shall not be responsible for any matters in relation to the related products or services. The Merchant is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services. Please inquire the details with the Merchant.
12. Cardholders shall be deemed to have accepted any risks and liabilities in whatsoever nature associated with the products/ services/ auxiliary services supplied by the Merchant, and shall waive any claim against Citibank in relation to such risks and liabilities when Cardholders make the relevant transactions.
13. Citibank and the Merchant reserve the right to amend the terms and conditions without prior notice.
14. All matters and disputes are subject to the final decision of Citibank and the Merchant.
15. Other terms and conditions apply, please inquire the details with the Merchant.
16. In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

“Citi Double Day Offer” Terms & Conditions:
17. During the promotion period, Cardholders can enjoy extra 2% discount by entering the promo code " CITIHK" at checkout (“Offer”) , the Offer is only applicable at the MyProtein online shop (“online shop”).
18. Each cardholder can only enjoy the offer once during the promotion period.
19. Unless otherwise specified, the offer cannot be used in conjunction with other promotion offers offered by online shop.
20. Offers are subject to relevant terms and conditions; the Merchant reserves the right to change the duration, terms, and conditions without prior notice.