Cathay Pacific Airways

Terms and Conditions for “Citi Mastercard Limited-Time Exclusive Offer: Up to HK$750 off on Cathay Pacific flight tickets :

1. Unless otherwise specified, the promotion is only applicable to cardholders of Citi Mastercard Credit Card and Citibank Debit Mastercard (“Cardholders”) issued by Citibank (Hong Kong) Limited ("Citibank") (“Eligible Cards”). Cathay Pacific Airways Limited (“Cathay Pacific”) may reject an Eligible Card if their payment system cannot manage some of the Eligible Card types.
2. Unless otherwise specified, the promotion is valid from May 2, 2024 at 10:00 (Hong Kong Time) to June 30, 2024 at 23:59 (Hong Kong Time) (both dates inclusive) or in accordance to Clause 5 when the quota have been used, whichever is earlier (“Promotion Period”). Flights can be booked for departure up to 360 days only. Cardholders can check the opening date on the flight search panel at www.cathaypacific.com and make booking subject to departure period.
3. Cardholders are required to book flight ticket(s) with a Single Net Transaction (as defined in Clause 4) through the Cathay Pacific official website www.cathaypacific.com for Designated Short Haul Destinations (as defined in Clause 7(i)) and enter the discount code "CXCITI250" (“Discount Code”) prior to proceeding with payment with Eligible Card to enjoy HK$250 instant discount per booking, or for Designated Long Haul Destinations (as defined in Clause 7(ii)) and enter the discount code "CXCITI750" (“Discount Code”) prior to proceeding with payment with Eligible Card to enjoy HK$750 instant discount per booking (“Offer”).
4. A "Single Net Transaction" refers to the final amount of a single transaction after deduction of all applicable discounts, reductions and value of cash vouchers. Unposted/ cancelled/ refunded/ falsified/ unauthorized transactions are excluded.
5. The Offer is available on a first-come-first-served basis while the quota lasts. The Offer commences at 10:00 on May 2 and 00:00 on June 1, 2024 (Hong Kong Time) respectively, and will expire at 23:59 on May 31 and June 30, 2024 (Hong Kong Time) respectively, or when the quota have been used, whichever is earlier. Status of the quota refers to Cathay Pacific website: https://flights.cathaypacific.com/en_HK/offers/citibank-mastercard-offer.html .
6. The Offer is limited to the first 1,300 eligible bookings (for Designated Short Haul Destinations) per calendar month and first 900 eligible bookings (for Designated Long Haul Destinations) per calendar month during the Promotion Period.
7. (i) Designated Short Haul Destinations
- China – the Chinese Mainland and Taiwan Region: Beijing(PEK), Chengdu(TFU), Chongqing(CKG), Fuzhou(FOC), Guangzhou(CAN), Haikou(HAK), Kaohsiung(KHH), Nanjing(NKG), Qingdao(TAO), Shanghai Hongqiao(SHA), Shanghai Pudong(PVG), Taipei(TPE), Wenzhou(WNZ), Wuhan(WUH), Xiamen(XMN), Xi'an(XIY), Zhengzhou (CGO)
- Asia: Bangkok(BKK), Cebu(CEB), Colombo(CMB), Denpasar/Bali(DPS), Fukuoka(FUK), Hanoi(HAN), Ho Chi Minh City(SGN), Jakarta(CGK), Kuala Lumpur(KUL), Manila(MNL), Nagoya(NGO), Osaka(KIX), Penang(PEN), Phnom Penh(PNH), Phuket(HKT), Sapporo(CTS), Seoul(ICN), Singapore(SIN), Tokyo Haneda(HND), Tokyo Narita(NRT)
(ii) Designated Long Haul Destinations
- Europe: Amsterdam(AMS), Frankfurt(FRA), London(LHR), Madrid(MAD), Manchester(MAN), Milan(MXP), Zurich(ZRH), Paris(CDG),
- Australasia: Auckland(AKL), Brisbane(BNE), Melbourne(MEL), Perth(PER), Sydney(SYD)
8. The Offer is only appliable to the flight ticket booking(s) issued in Hong Kong and originate from Hong Kong to Designated Short/Long Haul Destinations.
9. The Offer is only appliable to the flight ticket booking(s) through the Cathay Pacific official website and by entering the Discount Code at the discount code field. Any request to apply the Discount Code after checkout is not accepted.
10. The Offer is only appliable to the flight tickets valid on Cathay Pacific operating flights only.
11. The Offer cannot be used on open-jaw, stopover, multi-city, package or Cathay Pacific mobile app and other channels.
12. Ticket validity, rebooking and cancellation fee: differ according to cabin class and fare category.
13. The Offer is not applicable to fuel surcharges, taxes, cancellation or change fees/penalties, administrative fees or other miscellaneous charges.
14. The Offer cannot be used in conjunction with any other promotional offers or discounts (unless otherwise specified).
15. The Offer cannot be exchanged for cash, other products or discounts and is not transferable.
16. The fares detailed in this Offer are subject to limited availability and offered on a first come, first serve basis.
17. Premium Economy Class may not be available on all flight segments. Where passengers choose to switch their booking after ticket issuance to a flight not offering Premium Economy Class, Economy Class seat will be offered without any fare refund.
18. Effective from 3 June 2024, “24-hour free cancellation” will not be applicable available for to tickets booked with a discount code.
19. For details regarding mileage accrual, please refer to https://www.cathaypacific.com/cx/en_HK/membership/asia-miles.html  .
20. Cardholders are required to settle payment in full with Eligible Cards during the Promotion Period to enjoy the Offer. For the avoidance of doubt, the promotion is not applicable to the following types of transactions: any transactions that are subject to cancellation, charge-back, return of goods and/or refund; any autopay, unposted transactions or any other payment transactions as specified by Citibank from time to time; all payment via eWallet or third party payment applications/ platforms (include but not limited to Payme, Apple Pay, Google Pay, Samsung Pay, WeChat Pay and AlipayHK), reloads of e-Wallet or Octopus Automatic Add-Value Service; or any other type of transaction as determined by Citibank from time to time.
21. Availability of the Discount Code is subject to offer or service availability, account status checking and final acceptance by Citibank, Mastercard and Cathay Pacific’s absolute discretion. Photos, product specifications and prices are for reference only.
22. Citibank, Mastercard and Cathay Pacific are not liable for and will not indemnify for the failure of using the promo code as it has expired; is invalid or cancelled; its quota has been used up; fails to be used; or fails to be used due to technical factors; and any other possible reasons.
23. Citibank and Mastercard shall not be responsible for any matters in relation to the related products or services provided by Cathay Pacific. Cathay Pacific is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.
24. Citibank, Mastercard and Cathay Pacific reserve the rights to take legal action in case of any illegal deeds or abuse.
25. Citibank, Mastercard and Cathay Pacific reserve the rights to amend or cancel the offer and the terms and conditions without prior notice.
26. Citibank, Mastercard and Cathay Pacific reserve the rights for final decision.
27. In case of discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.
28. Unless otherwise specified, Cathay Pacific Terms and Conditions apply. For details, please visit Cathay Pacific website: https://flights.cathaypacific.com/en_HK/offers/citibank-mastercard-offer.html .
29. The promotions, products and services mentioned in the referenced document are not offered to individuals residing in the European Union, European Economic Area, Switzerland, Guernsey and Jersey, Monaco, San Marino, Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The referenced document is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the promotions, products and services mentioned therein to such individuals.