Qatar Airways

Terms and conditions

Up to 10% off Flight Tickets at Qatar Airways” Terms and Conditions:
1. Unless otherwise specified, the promotion is applicable to cardholders of Citi Credit Card, Debit Card and Commercial Card (“Cardholders”) issued by Citibank (Hong Kong) Limited (“Citibank”) (“Eligible Cards”). Qatar Airways (“Merchant”) may reject an Eligible Card if their payment system cannot manage some of the Eligible Card types, please contact the Merchant for details.
2. Unless otherwise specified, the promotion is valid from now until December 31, 2026 (both dates inclusive) (“Promotion Period”). Flights can be booked for departure from now until December 31, 2026, with blackout period from September 25 – October 3, 2026 for outbound flights; and October 5 – October 11, 2026 for inbound flights (both dates inclusive).
3. During the Promotion Period, Cardholders are required to book flight ticket(s) with a Single Net Transaction (as defined in Clause 4) through the designated Merchant official website www.qatarairways.com/citibank-hk or its mobile app (“Merchant Platform”) and enter the promo code “CITIHK26” (“Promo Code”) when searching the flight and proceed payment with Eligible Card to enjoy up to 10% off per booking on Business Class Comfort fares (only valid on booking classes D) and Economy Class Convenience base fares (only valid on booking classes S, V, L, M, K) (“Offer 1”); and enjoy up to 5% off per booking on Business Class Classic base fares (only valid on booking class R, I) and Economy Class Classic fares (only valid on booking classes O, T, Q, N) (“Offer 2”).
4. A “Single Net Transaction” refers to the final amount of a single transaction after deduction of all applicable discounts, reductions and value of cash vouchers. Unposted/ cancelled/ refunded/ falsified/ unauthorized transactions are excluded.
5. The Offer is only applicable to the flight ticket booking(s) through the Merchant Platform and by entering the Promo Code at the promo code field. Any request to apply the Promo Code after checkout is not accepted.
6. The Offer is only applicable to the flight ticket booking(s) issued in Hong Kong and on Qatar Airways one way or return flights from Hong Kong to the following destinations. Africa: Abuja, Addis Ababa, Algiers, Cairo, Cape Town, Casablanca, Dar Es Salaam, Djibouti, Durban, Entebbe, Johannesburg, Kigali, Kilimanjaro, Lagos, Luanda, Seychelle, Maputo, Marrakesh, Nairobi, Tunis, Windhoek, Zanzibar ．Americas: Atlanta, Boston, Chicago, Dallas, Houston, Los Angeles, Miami, Montreal, New York, Sao Paulo, Washington, DC ．Europe: Amsterdam, Ankara, Athens, Baku, Barcelona, Belgrade, Berlin, Birmingham, Brussels, Budapest, Copenhagen, Dublin, Duesseldorf, Edinburgh, Frankfurt, Geneva, Hamburg, Helsinki, Istanbul, Larnaca, Lisbon, London, Lyon, Madrid, Málaga, Malta, Manchester, Mykonos, Milan, ． Moscow, Munich, Nice, Oslo, Paris, Prague, Rome, Sarajevo, Sofia, Stockholm, Tbilisi, Toulouse, Trabzon, Venice, Vienna, Warsaw, Yerevan, Zagreb, Zürich ．The Middle East: Abu Dhabi, Amman, Baghdad, Basra, Dubai, Erbil, Isfahan, Jeddah, Kuwait, Muscat, Red Sea, Riyadh, Tabuk, Yanbu ．South Asia Sub-Continent: Ahmedabad, Mumbai, Colombo, Dhaka, Delhi, Islamabad, Karachi, Kathmandu, La, Maldives
7. All-in fares include all taxes, fees, and surcharges which are subject to currency fluctuation.
8. Offer is applied on fare selection and will not be shown in the final receipt. It is the responsibility of the Cardholders to select the right fares with Offer applied by looking out for the Offer indicating discounted fares.
9. The Offer, on some occasions, will be inclusive of any discounts that has already been applied on the fares itself.
10. Peak period surcharges may apply.
11. Fares are subject to change without prior notice.
12. The Offer applies to one-way or return base fare only of selected fare classes and destinations.
13. Minimum and maximum stay as well as advance purchase rules apply dependent on the booking class.
14. Blackout dates and surcharges may apply. Please refer to the fare rules for details at the time of booking.
15. Please refer to the fare rules at the time of booking for changes, cancellations and no-show conditions.
16. Any change or cancellation less than 3 hours prior to the stated time of departure will be considered as no-show.
17. For travel involving multiple booking classes, the most restrictive fare rules apply to the entire itinerary.
18. Standard child/infant discount applies.
19. The Offer cannot be used on open-jaw, stopover, multi-city, package, redemption ticket, codeshare flights and other channels.
20. Ticket validity, rebooking and cancellation fee: differ according to cabin class and fare category.
21. The Offer is not applicable to fuel surcharges, taxes, cancellation or change fees/penalties, administrative fees or other miscellaneous charges.
22. The Offer cannot be used in conjunction with any other promotional offers or discounts (unless otherwise specified).
23. The Offer cannot be exchanged for cash, other products or discounts and is not transferable.
24. The fares detailed in this Offer(s) are subject to limited availability and offered on a first come, first serve basis. General Terms & Conditions (If applicable):
25. Unless otherwise specified, Cardholders are required to state their intention to enjoy the offer(s) to the respective merchant prior to payment and settle the whole payment by respective Eligible Cards in order to enjoy the offer(s) from the respective merchant. For the avoidance of doubt, the promotion is not applicable to the following types of transactions: any transactions that are subject to cancellation, charge-back, return of goods and/or refund; any autopay, unposted transactions or any other payment transactions as specified by Citibank from time to time; all payment via eWallet or third party payment applications/ platforms (include but not limited to Payme, Apple Pay, Google Pay, Samsung Pay, WeChat Pay and AlipayHK), reloads of eWallet or Octopus Automatic Add-Value Service; or any other type of transaction as determined by Citibank from time to time.
26. Unless otherwise specified, Cardholders are required to input designated promo code prior to payment (if applicable) and settle the whole payment by respective Eligible Cards in order to enjoy the offer(s) from the respective merchant. Citibank is not liable for and will not indemnify for the failure of using the promo code as it has expired; is invalid or cancelled; its quota has been used up; fails to be used; or fails to be used due to technical factors; and any other possible reasons.
27. Unless otherwise specified, the offers cannot be used in conjunction with other special promotions, discounts or promotional coupons, nor be transferred or exchanged for cash or other offers.
28. Availability of the offers is subject to offer or service availability, account status checking and final acceptance by Citibank and the respective merchants' absolute discretion. Photos, product specifications and prices are for reference only.
29. Citibank shall not be responsible for any matters in relation to the related products or services. The respective merchants are solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.
30. Citibank and the respective merchants reserve the right to suspend, amend and/or terminate the offer(s) and change these Terms and Conditions from time to time without prior notice. Citibank and the respective merchant accept no liability for such suspension, amendment and/or termination.
31. All matters and disputes are subject to the final decision of Citibank and the respective merchants.
32. In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail. If there is any discrepancy between the promotional materials and these Terms and Conditions, these Terms and Conditions shall apply and prevail.
33. Other Terms and Conditions apply, please inquire the details with the respective merchants.
34. (a) The referenced document/these materials provide information about, and access to accounts and financial services provided by Citibank (Hong Kong) Limited and/or Citibank, N.A. Hong Kong Branch in Hong Kong. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals residing outside of Hong Kong. This referenced document/these materials are not intended for distribution to, or use by, any person in any country where such distribution or use would be contrary to local law or regulation, and none of the services or investments or offers referred to in this referenced document/these materials are available to persons resident in any country where the provision of such services or investments or offers would be contrary to local law or regulation.
(b) Without prejudice to the generality of sub-clause (a), the Promotion/Offer is not applicable to: (i) Individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man, United Kingdom, Brazil, New Zealand, Jamaica, Ecuador, Sri Lanka, Peru, Turkey, United Arab Emirates and Bangladesh; (ii) Individuals with permanent residency in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man, and United Kingdom.
35. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which any offer was awarded, Citibank reserves the right to cancel or reverse the offer/award without prior notice.
36. No person other than Citibank and eligible Cardholders will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of these terms and conditions.
37. These terms and conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.