Taobao

*Citi 11.11 Sale Promo Terms and Conditions:
- Promotion period is from 31 Oct to 11 Nov 2024, 8pm daily (both days inclusive), unless otherwise stated.
- Limited redemptions available during the promotion period.
- Offer is valid for 1 redemption per user during the promotion period.

*Citi Wednesdays Promo Terms and Conditions:
- Promotion period is on 2 October 2024 to 24 September 2025 (both days inclusive), unless otherwise stated.
- Promotion is valid for limited redemptions every Wednesday.

^Taobao Coins Waiver Voucher Promo Terms and Conditions:
- Promotion period is from 1 Oct 2024 to 30 Sep 2025, daily from 12am (both days inclusive), unless otherwise stated.
- To be eligible for the Promotion, a Citi Cardmember has to visit Taobao Cashback icon from Taobao Singapore homepage and redeem the 3% service charge waiver with 25 coins, capped at SGD3.
- Limited redemptions available during the promotion period. Applicable daily, except Wednesdays.

+New to Taobao User promo Terms and Conditions:
- Promotion period is from 1 Oct 2024 to 30 Sep 2025 daily, from 12am (both days inclusive), unless otherwise stated.
- The promo code is only eligible for Taobao new users with limited redemptions available.
- The promo is only eligible for Taobao new users first order with a Singapore registered address.

General Terms and Conditions:
- Voucher needs to be applied when checking out and the voucher is not returnable if the order is cancelled.
- Promotion is only valid for payment charged in Singapore dollars (SGD).
- Promotion is valid for checkout at a maximum of twenty-five (25) stores.
- Offer cannot be claimed after the purchase is completed.
- Promotion cannot be exchanged for cash or other products, and is non-transferable and non-cumulative, and cannot be used in conjunction with any other discount, cashback sites, promotions, rewards, loyalty programs, discounted items and fixed price items.
- Payment must be charged using Citi Credit / Debit Card.
- Promotion not eligible for Purchasing Card / Citi Travel Lodge Card / Citi Travel Account.
- Citi Cardmembers may contact Taobao directly via Taobao iOS and Android mobile applications, in the event of any disputes regarding the Promotion.
- Citibank and Taobao’s decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.
- Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with third parties/Taobao except for any disputes in relation to payment services.
- Citibank and Taobao reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.
- "Citibank" refers to Citibank Singapore Limited and "Taobao" refers to Allygrowth (Singapore) Internet Information Technology Pte. Ltd.