Kempinski Hotel Hangzhou

- Valid from 1 December 2024 to 31 December 2025, both dates inclusive.
- Payment must be made using a Citi Credit/Debit Card to enjoy the promotion, otherwise, the discount cannot be enjoyed. .
- Reservations must be made in advance, prior to arrival and subject to availability.
- Reservations to be made at special promotion landing page at Kempinski.com or nuohotel.com website.
- Blackout dates apply.
- Reservations must be guaranteed and paid with a valid Citi card. The same Citibank card must be presented upon check-in for payment.
- Amendment and cancellation are subject to Hotel’s guarantee and cancellation policy, the Hotel reserves the right of final interpretation to the policy.
- The above offer cannot be used in conjunction with other promotions, partner offers and third-party websites.
- Prevailing taxes and service charges apply and subject to the laws where the hotel located and Hotel’s policies, the Hotel reserves the right of final interpretation to the law and policy.
- All information is correct at time of publication.
- Citibank's and Kempinski’s decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.
- Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the product and/or services shall be resolved directly with Kempinski.
- Citibank and Kempinski reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion.
- Citibank shall be responsible for uploading the name, logo, images, trademarks, and URLs of the Program for the purposes of advertising and promotion. Furthermore, Citibank's website shall include a direct link to the Kempinski brand website and all reservations must be made through the Kempinski website to ensure a seamless and integrated customer experience.
- Customers shall make reservations through the designated promotional section on Citibank's website in order to avail themselves of the privileges to which they are entitled.
- "Citibank" refers to Citibank Singapore Limited. The terms “Kempinski” refer to Key International Hotels Management Co. Ltd.