KKBOX

General Terms and Conditions:
1. Unless otherwise specified, the promotion period is from January 1 to December 31, 2025, both dates inclusive (“Promotion Period”).
2. Unless otherwise specified, this promotion applies to cardholders ("Cardholders") of Citi Credit Cards issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards"). KKBOX (“Merchant”) may reject an Eligible Card if its payment system cannot handle any of the Eligible Card type(s). Please contact the Merchant for details.
3. A "Single Net Transaction" applies to the final amount of a single transaction after deduction of all applicable discounts, reductions, cash rebate and value of gift vouchers. For the avoidance of doubt, the promotion is not applicable to the following types of transactions: payment of shipping fees, purchase of e-Gift Vouchers, any transactions that are subject to unposted/ falsified/ cancelled/return of goods and/or refund; all fund transfers, or any other payment transactions as specified by Citibank from time to time; all payment via eWallet or third party payment applications/ platforms (include but not limited to Payme, Apple Pay, Google Pay, Samsung Pay, WeChat Pay and AlipayHK); or any other type of transaction as determined by Citibank from time to time.
4. Citibank will determine the eligibility of Cardholders to participate in this promotion, as well as the eligibility of the transactions based on Citibank's records.
5. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the offers were awarded, Citibank reserves the right to deduct from the Cardholder’s credit card account or bank account linked to the relevant debit card the equivalent amount of the offers without prior notice.
6. Cardholders’ credit card accounts and or bank accounts must be valid and with good record during the promotion period and the fulfillment period in order to be eligible to receive the offers, otherwise Citibank reserves the right to forfeit the offers without prior notice.
7. Cardholders must keep and submit the relevant original credit card sales slips and/or other documents in respect of the transaction for inspection upon request by Citibank. All documents submitted to Citibank will not be returned.
8. Unless otherwise specified, the offers cannot be used to settle delivery fee, cannot be used in conjunction with other special promotions, promo code discounts offered by the Merchant, or promotional coupons, nor be transferred or exchanged for cash or other offers.
9. The promotions, products and services mentioned in the referenced document are not offered to individuals residing in the European Union, European Economic Area, Switzerland, Guernsey and Jersey, Monaco, San Marino, Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The referenced document is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the promotions, products and services mentioned therein to such individuals.
10. Availability of the offers is subject to offer or service availability, account status checking and final acceptance by Citibank and the Merchant at their absolute discretion. Photos, product specifications and prices are for reference only.
11. Citibank shall not be responsible for any matters in relation to the related products or services. The Merchant is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services. Please inquire the details with the Merchant.
12. Cardholders shall be deemed to have accepted any risks and liabilities in whatsoever nature associated with the products/ services/ auxiliary services supplied by the Merchant, and shall waive any claim against Citibank in relation to such risks and liabilities when Cardholders make the relevant transactions.
13. Citibank and the Merchant reserve the right to amend the terms and conditions without prior notice.
14. All matters and disputes are subject to the final decision of Citibank and the Merchant.
15. Other terms and conditions apply, please inquire the details with the Merchant.
16. In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

Specific Offer Terms & Conditions:
1. Offer 1 is applicable to KKBOX new members only.
2. Offer 2 & Offer 3 are applicable to all KKBOX members.
3. These offers apply to holders of an eligible Citi Credit Card (“Cardholders”) who make full payment with a valid Citi Credit Card on KKBOX during the promotional period.
4. These offers are only applicable to Hong Kong and Macau KKBOX accounts.
5. Each KKBOX user can enjoy each Offer once only.
6. These offers cannot be exchanged for cash, gift/cash vouchers, or other products/services, nor be returned or resold, nor be used in conjunction with any other promotional offers.
7. Citibank and KKBOX reserve the sole right to vary or cancel the offers and/or amend or alter these Terms and Conditions at any time without prior notice. In the event of any dispute, the decision of Citibank and KKBOX shall be final and conclusive.