HKA Holidays

Terms and conditions

“5% off travel packages on HKA Holidays” (“The Promotion”) Terms and Conditions:
1. By joining The Promotion, you shall be deemed to have read, understood and agreed to be bound by these Terms and Conditions.
2. The Promotion applies to cardholders of Citi Credit Cards, Debit Cards and Commercial Cards issued by Citibank (Hong Kong) Limited (“Citibank”) (“Eligible Cards”) (“Cardholders”). HKA Holidays Limited (“HKA Holidays” may reject an Eligible Card if their payment system cannot handle some of the Eligible Card type, please contact HKA Holidays for details.
3. The promotion period is from now till December 31, 2026 (both dates inclusive) (Hong Kong time) (“Promotion Period”). Valid travel period starts from now till January 31, 2026 (both dates inclusive) (Hong Kong time) (“Travel Period”).
4. During the Promotion Period, Cardholders who book Package Offer “Flight + Hotel” in HKA Holidays official website (www.hkaholidays.com) (“Package”) with Eligible Cards using Hong Kong Dollars (HKD) for payment and enter promotion code “CITI5” in the check-out section of the site can enjoy 5% discount, excluding tax, Airport Construction Fee, Passenger Security Charge, Passenger’s Fuel Surcharges and any other applicable charges (“Offer”).
5. Unless otherwise specified, Cardholders are required to state their intention to enjoy the offer(s) to HKA Holidays prior to payment and settle the whole payment by respective Eligible Cards in order to enjoy the offer(s) from HKA Holidays For the avoidance of doubt, the Promotion is not applicable to the following types of transactions: any transactions that are subject to cancellation, charge-back, return of goods and/or refund; any autopay, unposted transactions or any other payment transactions as specified by Citibank from time to time; all payment via eWallet or third party payment applications/ platforms (including but not limited to PayMe, Apple Pay, Google Pay, Samsung Pay, WeChat Pay and AlipayHK), reloads of eWallet or Octopus Automatic Add-Value Service; or any other type of transaction as determined by Citibank from time to time.
6. The Offer is only applicable to routes departing from and returning to Hong Kong, for both business & economy class.
7. Unless otherwise specified, the Offer cannot be used in conjunction with other special promotions, discounts or promotional coupons, nor be transferred or exchanged for cash or other offers.
8. Booking must be reserved under the same record locator (PNR) for all passengers.
9. Air ticket purchased with application of the promotion code is valid on selected flights and dates. No-show fee, re-booking fee, re-routing fee and refund fee are subject to fare rules as applicable to each origin/destination.
10. The promotion code is only applicable for economy class and/or business class (if applicable) tickets on flights operated by Hong Kong Airlines (HX) only. No codeshare flight is applicable.
11. The promotion code must be entered into the promo code field on the payment page and applied for the discount to be deducted at the time of purchasing the Package via HKA Holidays’ official website; otherwise the promotion code cannot be redeemed.
12. The promotion code is only applicable when your travel start date and end date are set within the Travel Period stated at the time of booking.
13. HKA Holidays will not be liable for the products and services offered by Citibank, and not be liable for any matter or loss in relation to any error or omission due to technical problems including but not limited to any computer or internet network issues.
14. Citibank and HKA Holidays will not accept any liability should a Cardholder fail to input the promotion code when conducting eligible transactions and result in forfeiture of the Cardholders’ eligibility to the discount.
15. Bookings are not completed or accepted by HKA Holidays until payment has been received and a booking reference has been issued.
16. The Offer is subject to flight and hotel room availability at the time of booking.
17. The promotion code can be re-used within the validation period.
18. The promotion code cannot be redeemed for cash, credits, other goods or services. No change will be given.
19. The Package purchased with the promotion code is subject to HKA Holidays’ booking agreement and may change without prior notice
20. The application of the promotion code is subject to change without prior notice and liability.
21. The prices of all products and services are designated by HKA Holidays and are subject to change from time to time without notice.
22. All bookings made and paid are non-refundable, non-transferable and non-changeable.
23. Fortune Wings Club (FWC) members are eligible for FWC Points accrual. Point credit will be based on actual flown distance and booking class and is subject to FWC’s terms and conditions which is available at https://www.hongkongairlines.com/en_HK/FFP/earn/earn_hx
24. The application of the promotion code only applies to adult and child (those aged 2 or above and below 12) tickets. For infant tickets (aged below 2) which are not occupying seats, please contact the call centre (+852 3916 3666) for more information.
25. Passengers are advised to check with the latest Government outbound travel alert before planning their trip.
26. Nothing in the Terms and Conditions shall confer any third party rights or benefits.
27. The General Conditions of Carriage published by Hong Kong Airlines apply (subject to change from time to time) and are available on Hong Kong Airlines' website (https://www.hongkongairlines.com/).
28. HKA Holidays reserves the right to amend the Terms and Conditions at any time without prior notice. General Terms and Conditions (If applicable)
29. Unless otherwise specified, Cardholders are required to input designated promo code prior to payment (if applicable) and settle the whole payment by respective Eligible Cards in order to enjoy the offer(s) from HKA Holidays. Citibank is not liable for and will not indemnify for the failure of using the promo code as it has expired; is invalid or cancelled; its quota has been used up; fails to be used; or fails to be used due to technical factors; and any other possible reasons.
30. Availability of the offers is subject to offer or service availability, account status checking and final acceptance by Citibank and HKA Holidays' absolute discretion. Photos, product specifications and prices are for reference only.
31. Citibank shall not be responsible for any matters in relation to the related products or services. HKA Holidays is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.
32. Citibank and HKA Holidays reserve the right to suspend, amend and/or terminate the offer(s) and change these Terms and Conditions from time to time without prior notice. Citibank and HKA Holidays accept no liability for such suspension, amendment and/or termination.
33. All matters and disputes are subject to the final decision of Citibank and HKA Holidays.
34. In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail. If there is any discrepancy between the promotional materials and these Terms and Conditions, these Terms and Conditions shall apply and prevail.
35. Other Terms and Conditions apply, please inquire the details with HKA Holidays at https://www.hkaholidays.com/Link/Terms.
36. (a) The referenced document/these materials provide information about, and access to accounts and financial services provided by Citibank (Hong Kong) Limited and/or Citibank, N.A. Hong Kong Branch in Hong Kong. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals residing outside of Hong Kong. This reference document/these materials are not intended for distribution to, or use by, any person in any country where such distribution or use would be contrary to local law or regulation, and none of the services or investments or offers referred to in this referenced document/these materials are available to persons resident in any country where the provision of such services or investments or offers would be contrary to local law or regulation. (b) Without prejudice to the generality of sub-clause (a), the Promotion/Offer is not applicable to: (i) Individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man, United Kingdom, Brazil, New Zealand, Jamaica, Ecuador, Sri Lanka, Peru, Turkey, and United Arab Emirates; (ii) Individuals with permanent residency in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man, and United Kingdom.
37. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which any offer was awarded, Citibank reserves the right to cancel or reverse the offer/award without prior notice.
38. No person other than Citibank and eligible Cardholders will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of these terms and conditions.
39. These terms and conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.