1.Unless otherwise specified, the Offer applies to Cardholders of Citi Credit Cards, Debit Cards and Commercial cards issued by Citibank (Hong Kong) Limited (“Citibank”)(“Eligible Cards”) (“Cardholders”). OTO Bodycare (H.K.) Ltd. (“Merchant”) may reject an Eligible Card if their payment system cannot handle some of the Eligible Card type, please contact the Merchant for details.

2. Cardholders are required to settle payment in full of Eligible Cards during the Promotion Period (as defined in Clause 12) to enjoy the Offer. For the avoidance of doubt, the Offers are not applicable to the following types of transactions: any transactions that are subject to cancellation, charge-back, return of goods and/or refund; any autopay, unposted transactions or any other payment transactions as specified by Citibank from time to time;, reloads of e-Wallet or Octopus Automatic Add-Value Service; or any other type of transaction as determined by Citibank from time to time.

3. Cardholders are required to state their intention to enjoy the Offer before ordering and settle the whole payment by Eligible Cards to enjoy the Offer.

4. Unless otherwise specified, the Offer cannot be used in conjunction with other special promotions, discounts, or promotional coupons, nor be transferred or exchanged for cash or other offers.

5. Availability of the Offer is subject to offer or service availability, account status checking and final acceptance by Citibank and the Merchant’s absolute discretion. Photos, product specifications and prices are for reference only.

6. Citibank shall not be responsible for any matters in relation to the related products or services provided by the Merchant. The Merchant is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.

7. Citibank and the Merchant reserve the right to amend the terms and conditions without prior notice.

8. All matters and disputes are subject to the final decision of Citibank and the Merchant.

9. In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

10. Other terms and conditions apply, please inquire about the details with the Merchant.

11. The referenced document provides information about, and access to accounts and financial services provided by Citibank (Hong Kong) Limited and Citibank, N.A. Hong Kong Branch in Hong Kong. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals residing outside of Hong Kong. This reference document is not intended for distribution to, or use by, any person in any country where such distribution or use would be contrary to local law or regulation, and none of the services or investments referred to in this referenced document are available to persons resident in any country where the provision of such services or investments would be contrary to local law or regulation. “Citi Credit, Debit and Commercial Cards: Receive a complimentary OTO Neck Relaxar upon the purchase of OTO fitness products at HK$2,000 or above at OTO outlets in Hong Kong"" Terms and Conditions:

12. Unless otherwise specified, the Offer’s (as defined in Clause 13) promotion period is valid from now to January 31,2027 (both days inclusive) (“Promotion Period”).

13. During the Promotion Period, Cardholders of Eligible Cards can receive a complimentary OTO Neck Relaxar (NR-103, valued at HK$439) upon the purchase of OTO fitness products at HK$2,000 or above when settling the payment in full of Eligible Cards at OTO’s outlets in Hong Kong. (“Offer”)

14. The Offer cannot be used in conjunction with other promotional offers.

15. Free gift is of limited quantity. While stock lasts.

16. OTO reserves the right of final decision in case of disputes.