Shopback

*Up to $10 cashback Terms and Conditions:

• Promotion period is from 1 April 2024 to 31 July 2024 (both dates inclusive).


• Payment must be made via the Shopback Mobile App with a linked Citibank Debit/Credit card to enjoy the promotion.


• Promotion is valid for Singapore-issued Citi Credit / Debit Card only. Customers who have not linked their Citi Credit / Debit Card to the ShopBack app may do so via the Linked Payment Methods under the Account section.


• Promotion is not eligible for Purchasing Card / Citi Travel Lodge Card / Citi Travel Account.


• Qualifying transactions will only include in-store ShopBack Pay transactions, where the linked Citi Credit / Debit Card to the ShopBack app is used as the payment method during the Promotion Period.


• Purchase of in-store vouchers are not qualifying transactions.


• Every 2nd, 4th and 6th qualifying in-store transaction with a minimum spend of S$10, using your Citi Credit / Debit Card in a calendar month, will qualify for up to $10 bonus Cashback. Limited to 1 qualifying transaction per brand per calendar month.


• Progression of the frequency count resets on the first day of every month.


• Limited to the first 20,200 qualifying ShopBack Pay transactions per month.


• Not applicable for payments through Apple Pay.


• Upon making a qualifying transaction, customers will receive a notification and must open the ShopBack app and redeem their bonus Cashback. The bonus Cashback is awarded in the form of a scratch card and must be used within 48 hours of receiving it. No extensions will be allowed, and no reminders will be sent prior to the expiry of such bonus Cashback. To be notified when a bonus Cashback is earned, notifications must be enabled in the ShopBack app/device settings.


• Earned bonus Cashbacks can also be accessed via the Rewards page, in the Profile section of the ShopBack app.


• Customers will still earn the standard Cashback amount/rewards at partner outlets listed on ShopBack when paying with their payment methods. The Cashback will be tracked on the ShopBack mobile app within 14 working days.


• All bonuses earned can only be withdrawn into your bank account when you accumulate S$10 worth of redeemable Cashback on ShopBack.


• Citibank's and ShopBack's decision on all matters relating to the Promotion will be determined in its reasonable discretion and is final and binding on all participants.


• Citibank and ShopBack shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties. Citibank and ShopBack shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with the merchant partner.


• Citibank and Shopback reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.


• "Citibank" refers to Citibank Singapore Limited and “Shopback” refers to ShopBack Financial Services Singapore Pte. Ltd.

^Up to $70 cashback Terms and Conditions:

• Promotion period is from 1 April 2024 to 31 July 2024 (both dates inclusive).


• Payment must be made via the Shopback Mobile App with a linked Citibank Debit/Credit card to enjoy the promotion.


• Promotion is valid for Singapore-issued Citi Credit / Debit Card only. Customers who have not linked their Citi Credit / Debit Card to the ShopBack app may do so via the Linked Payment Methods under the Account section.


• Promotion is not eligible for Purchasing Card / Citi Travel Lodge Card / Citi Travel Account.


• Qualifying transactions will only include in-store ShopBack Pay transactions, where the linked Citi Credit / Debit Card to the ShopBack app is used as the payment method during the Promotion Period.


• Purchase of in-store vouchers are not qualifying transactions.


• An accumulated spend of $500 in a calendar month will qualify for up to S$70 bonus Cashback. Limited to 1 qualifying accumulated spend per user per calendar month.


• Progression of the frequency count resets on the first day of every month.


• Limited to the first 1,500 qualifying accumulated spends via Shopback Pay per month.


• Not applicable for payments through Apple Pay.


• Upon meeting the qualifying criteria, customers will receive a notification and must open the ShopBack app and redeem their bonus Cashback. The bonus Cashback is awarded in the form of a scratch card and must be used within 48 hours of receiving it. No extensions will be allowed, and no reminders will be sent prior to the expiry of such bonus Cashback. To be notified when a bonus Cashback is earned, notifications must be enabled in the ShopBack app/device settings.


• Earned bonus Cashbacks can also be accessed via the Rewards page, in the Profile section of the ShopBack app.


• Customers will still earn the standard Cashback amount/rewards at partner outlets listed on ShopBack when paying with their payment methods. The Cashback will be tracked on the ShopBack mobile app within 14 working days.


• All bonuses earned can only be withdrawn into your bank account when you accumulate S$10 worth of redeemable Cashback on ShopBack.


• Citibank's and ShopBack's decision on all matters relating to the Promotion will be determined in its reasonable discretion and is final and binding on all participants.


• Citibank and ShopBack shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties. Citibank and ShopBack shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with the merchant partner.


• Citibank and Shopback reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.


• "Citibank" refers to Citibank Singapore Limited and “Shopback” refers to ShopBack Financial Services Singapore Pte. Ltd.