WhiteCoat

Terms and conditions

• Campaign period is from 1 October 2026 to 30 September 2027 (both days inclusive), unless otherwise stated.
• Payment must be charged to a Citi Credit Card or Citibank Debit Card to enjoy the Citi rates.
• Citi teleconsult rates apply only to GP teleconsultation.
• Teleconsultation fee excludes medication, delivery charges, laboratory tests, and other services unless expressly stated
• Teleconsultation is not suitable for medical emergencies. Patients experiencing emergencies should call emergency services or visit the nearest hospital immediately.
• The attending doctor reserves the right to determine whether the patient's condition is suitable for teleconsultation or requires an in-person consultation.
• This Campaign is not refundable or exchangeable for cash or other reward items from Citibank. 
• Citibank’s decision on all matters relating to the Campaign will be determined in its reasonable discretion and is final and binding on all participants.
• Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties. 
• Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with WhiteCoat.
• Citibank and WhiteCoat reserve the right, at their reasonable discretion, to vary, add to or delete the Campaign terms and/or terminate the Campaign at any time.
• "Citibank" refers to Citibank Singapore Limited and “WhiteCoat" refers to WhiteCoat Holdings Pte Ltd